Refund Policy
Last updated: October 20, 2026
We want you to be happy with Message Deleter. If it isn't right for you, you can get your money back.
14-day money-back guarantee
You can request a full refund within 14 days of your purchase, for any reason and with no questions asked. The refund is returned to your original payment method, including any tax you paid. When a refund is issued, the Lifetime license is removed and your account returns to the free plan.
How to request a refund
Our orders are processed by our online reseller Paddle.com, the Merchant of Record for all our orders, which handles refunds. You can request a refund either way:
- email support@messagesdeleter.app or use our support form with the email address you used at checkout; or
- contact Paddle directly at paddle.net, using the details in your receipt email.
We reply within 2 business days. Once approved, the refund is processed by Paddle; it usually appears on your statement within 5–10 business days, depending on your bank.
After 14 days
Refunds after 14 days are at our discretion, but please get in touch if something is wrong — for example, if you were charged twice or the paid features did not unlock. We will always refund a duplicate or mistaken charge.
Lifetime plan
The Lifetime plan is a one-time payment. It never renews, so there is no subscription to cancel and you will not be charged again.
Your statutory rights
This policy does not affect your statutory rights as a consumer, including any withdrawal rights under the law of the country where you live.
Contact us
support@messagesdeleter.app or our support form.
Aleksandr Chermashentsev
Phuket 83000
Thailand